On-Site Service

Get help setting up your brand new Pilates equipment, diagnose and repair issues, or perform a tune-up to make your studio feel like new again. I travel to you!

Skype Sessions

Like to get your hands dirty? Virtual Maintenance Seminars are a great way to get in-depth guidance on your specific equipment questions and maintenance routines, offered at a discounted rate.

Studio Moves

Moving your studio location?  Get the equipment expert to pack up your equipment at the old location, drive it to the new place, and re-assemble it in safe and optimal working condition.

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Happy Clients


  • “Kaleen is awesome! I needed help replacing some defective parts on my reformers and eliminating an ever-present noise on one of my reformers. She was able to diagnose the source of the annoying squeak and coordinate with Stott to get the correct parts sent out to me. What a great weight off my shoulders knowing that I have someone in my corner that can get things done quickly and thoroughly and is a pleasure to work with.”

    Robin Monette
    Owner & Instructor, The Pilates Reserve

  • “Kaleen was integral to setting up my studio’s new location. Her expertise and knowledge of the equipment provided me comfort in knowing that my equipment retro-fits would be done accurately and correctly. She assembled my equipment and made the whole process smooth and simple. When it’s time to open your studio, call Kaleen!”

    Nancy Tenoglio
    Owner & Instructor, Park West Pilates

  • “Kaleen is a pleasure to work with. In meeting with her she was prompt, reliable and knowledge. She fine tuned and made recommendations on my Balanced Body equipment. And even helped me with some squeaks on other equipment. She is coming back to change out some rollers on my reformers and I’m looking forward to them gliding like they are new again. Definitely someone we need to assist us in keeping our equipment functioning top notch.”

    Tracy McQuaid
    Owner & Instructor, Fluid Kinetics

Skype Consultation

$60

Per Hour

Learn the intricacies of maintaining your equipment with a virtual equipment maintenance tutorial. Ask specific questions and get a in-depth walk-through about how to care for your studio.

Requires acquisition of basic maintenance kit supplies.

New Equipment Installation

$50

per apparatus
Inventory your order to make sure everything arrived, set up the new equipment, remove packaging materials, and start an equipment maintenance log. Includes help working with the manufacturer to reconcile any missing, damaged or incorrect parts.

Does not include travel costs.

A note on mileage fees:

Because I come to you, I charge a $1 per mile fee for travel. This is in addition to your hourly labor, shipping and part charges. But, I only charge for one-way of travel.

“Kaleen’s maintenance seminar was well worth the time and money. My staff and I learned how to maintain our equipment, and we are confident that we’ve got the right routine to keep them running smoothly for years to come. Thanks Kaleen!”

robin

Robin Monette
Owner & Instructor, The Pilates Reserve