On-Site Service

Get help with your Pilates equipment installation, diagnose and repair issues, or sign up for a regular maintenance plan.


Like to get your hands dirty? On-site Maintenance Seminars are a great way to get a professional’s eye on your equipment and train you and your staff to take maintenance into your own hands.

Video Tutorials

More of a do-it-yourself kind of studio owner? Check out my YouTube channel for videos on equipment care.


A no-hassle solution to keep your equipment running smoothly and safely. I will assess your studio’s needs and set up recurring appointments to perform maintenance and safety checks every 6 months.

When you enroll you will receive 10% off all hourly service rates as long as you are a regular maintenance plan customer!

Sometimes, things just don’t go right. I will diagnose your problem and coordinate a repair for your equipment, reducing your downtime to keep you and your clients happy.
Ordering new equipment? Get my premium service to ensure it is set up correctly and efficiently. I will make sure it’s assembled correctly and remove the packaging materials so you can get straight to your Pilates practice stress-free.
Is your upholstery looking tired? Cracked? Foam feeling bumpy? I will re-upholster any Balanced Body, Peak, Stott or Gratz machine to make it look and feel like new. On-site service is available in many cases.

Not near me? I can refer you to a reputable local service.

Want to take your studio equipment maintenance into your own hands? I’m here to help. I’ll come in and give your studio a safety inspection and discuss your current maintenance habits and any specific questions you have. Then, I’ll walk you and your staff through my findings and advise you on how to keep your equipment running like new.


  • Interactive Learning: Walk through your studio with Kaleen to learn exactly what to do to maintain and perform safety checks on each of your apparatus.
  • Customized Plan: Every studio is different. Get a customized plan and advice for keeping yours in peak shape.
  • Helpful Materials: You and your staff take home the best reference materials in the industry. Don’t worry about forgetting anything!

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Happy Clients

  • “Kaleen is awesome! I needed help replacing some defective parts on my reformers and eliminating an ever-present noise on one of my reformers. She was able to diagnose the source of the annoying squeak and coordinate with Stott to get the correct parts sent out to me. What a great weight off my shoulders knowing that I have someone in my corner that can get things done quickly and thoroughly and is a pleasure to work with.”

    Robin Monette
    Owner & Instructor, The Pilates Reserve

  • “Kaleen was integral to setting up my studio’s new location. Her expertise and knowledge of the equipment provided me comfort in knowing that my equipment retro-fits would be done accurately and correctly. She assembled my equipment and made the whole process smooth and simple. When it’s time to open your studio, call Kaleen!”

    Nancy Tenoglio
    Owner & Instructor, Park West Pilates

  • “Kaleen is a pleasure to work with. In meeting with her she was prompt, reliable and knowledge. She fine tuned and made recommendations on my Balanced Body equipment. And even helped me with some squeaks on other equipment. She is coming back to change out some rollers on my reformers and I’m looking forward to them gliding like they are new again. Definitely someone we need to assist us in keeping our equipment functioning top notch.”

    Tracy McQuaid
    Owner & Instructor, Fluid Kinetics

Hourly Rate


Per Hour

This is my base price for assessment, installation, repair and regular maintenance. One-hour minimum charge for all jobs.

Does not include travel costs.

Scheduled Trip Rate


Per Hour
When I’m on a regularly scheduled trip (RST) outside my home base you pay no mileage, just a flat hourly rate! One-hour minimum charge for all jobs.

Contact me for latest travel schedule.

A note on mileage fees:

Because I come to you, I charge a $1 per mile fee for travel. This is in addition to your hourly labor, shipping and part charges. But, I only charge for one-way of travel.

“Kaleen’s maintenance seminar was well worth the time and money. My staff and I learned how to maintain our equipment, and we are confident that we’ve got the right routine to keep them running smoothly for years to come. Thanks Kaleen!”


Robin Monette
Owner & Instructor, The Pilates Reserve